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TRANSPORTATION AGENCY FOR MONTEREY COUNTY Memorandum | |
| | | | | | | | | To: | Board of Directors | | From: | Ariana Green, Principal Transportation Planner | | Meeting Date: | October 27, 2021 | | Subject: | RideAmigos Contract Extension |
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| | | | | | | | | RECOMMENDED ACTION: | RideAmigos Contract Extension:
- AUTHORIZE the Executive Director to enter into Amendment No. 2 to extend the contract with Right Click Solutions, Inc., dba RideAmigos an additional year to December 31, 2022,and for an additional amount of $27,879 not to exceed $147,879 to continue providing ridesharing and trip planning software for TAMC's Go831 Program;
- APPROVE the use of $27,879 of Service Authority for Freeways and Expressways (SAFE) funds budgeted for this purpose; and
- AUTHORIZE the Executive Director to make administrative changes to the contract if such changes do not decrease services or increase the Agency’s net cost, pending approval by Agency counsel.
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| | | | | | | | | SUMMARY: | | TAMC contracted with RideAmigos in September 2017 to provide an online ridesharing platform for the Go831 Program. The contract was first amended in September 2019 to extend the contract for an additional two years to December 31, 2021, with a not-to-exceed amount of $120,000. Amendment #2 would extend the contract for an additional year to December 2022 and add $27,879 for a total not-to-exceed amount of $147,879. |
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| | | | | | | | | FINANCIAL IMPACT: | | The additional one-year contract extension will add $27,879 to the contract and cover an additional year of service, the same cost per year as the first four years of service. The cost will be paid for with Service Authority for Freeways and Expressways funding, which is reflected in the adopted 2021/22 budget. |
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| | | | | | | | | DISCUSSION: |
TAMC contracted with RideAmigos in September 2017 to support elements of the Go831 Program. Go831.Rideamigos.com is provided to Employers and commuters in Monterey County at no charge. The platform makes it easy to find carpool matches and other smart commute options and track those trips for credit toward incentives. The platform also serves as a resource-efficient tool for employers to administer smart commute programs for their employees and collect data to measure program performance.
The RideAmigos software platform provides the following services:
- Multimodal trip matching (carpools, vanpools, transit, bike and walk)
- Communications between administrators and users in a manner that protects user confidentiality
- Reports on user mode choice, emissions reduced, calories burned, money saved and origin and destination hot spots
- Ability for TAMC administrators to create networks within the platform (for example major employers or schools) and assign network administrators certain privileges to manage their network
- Automatically award of points for each traffic-reducing trips taken
- Streamlined management and distribution of incentives to users
- Electronic Emergency Ride Home request forms and reimbursement tracking
- Orientation training to TAMC staff and network administrators
- Troubleshooting and technical support for the duration of the contract
Staff's experience with RideAmigos over the past four years has been positive. RideAmigos has good customer service and is quick to respond to inquiries. The platform has experienced several short-lived issues with their mobile CommuteTrak App, but were quick to fix those as well.
The original request for proposals allowed optional contract extensions, and the existing contract with RideAmigos states that the term of agreement may be extended through written amendment, so no new competitive solicitation is needed. Staff recommends extending the contract with RideAmigos through written amendment for an additional one year to build-off of the Go831 program infrastructure developed since 2017. |
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